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Legal Hub

Last updated: May 2026

1. Privacy Policy

Your privacy is fundamentally important to us. Aura was built with the principle of real, authentic connection, and protecting your data is a core part of that mission. We collect only what is necessary to run the service and verify identities to maintain a safe environment.

Biometric data used for verification is processed securely and is never sold or shared with third parties. Video calls are end-to-end encrypted and are not recorded or stored by Aura.

2. Terms of Service

By using Aura, you agree to treat others with respect and adhere to our community guidelines. Aura is an intentionally designed space for dating. Any use of the platform for commercial solicitation, harassment, or non-dating purposes will result in an immediate ban.

You must be at least 18 years old to use Aura. Identity verification is required for all accounts.

3. Community Guidelines

Aura is a safe space for real connection. We have a zero-tolerance policy for:

  • Hate speech or discriminatory language
  • Harassment or abusive behavior during video calls or chat
  • Nudity or sexually explicit content in profiles or on video
  • Catfishing or misrepresenting your identity

Violations of these guidelines will result in permanent removal from the platform.

4. App Store & Google Play Compliance

In accordance with Apple App Store and Google Play Store policies, users have the ability to flag inappropriate content and report other users. Aura administrators act on these reports within 24 hours. Users can easily unmatch other users at any time, preventing any further communication or visibility on the platform.

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